Greenpeace, one of the world’s most respected and dynamic organization, is an international non-profit global campaigning organization that acts to protect and conserve the environment. At the heart of Greenpeace campaigns is the tradition of non-violent, direct action against environmental abuse and destruction.
For over 35 years, Greenpeace has been successful in campaigning to reverse environmental degradation by bearing witness to environmental degradation by bearing witness to environmental destruction and exposing and confronting environmental abuse. Greenpeace campaigns have been vital in informing government policies on the environment and effecting changes in business practices which lead to various environmental problems.
Greenpeace does not accept funding from governments or corporations to ensure our independence from financial and commercial interests. We rely on the support of individuals to be able to continue our work in protecting the environment.
Objectives
The Supporter Relationships Coordinators’ role is to ensure effective relationship building and retention of supporters and potential supporters using a range of methods and activities. The role will work in close partnership with the Regional Supporter Relationship Team in Southeast Asia to deliver a best practice “Supporter Journey”.
Key Duties & Responsibilities
- Develop the Supporter Communications strategies.
- Develop (create, translate, and edit) copy for supporter magazine, e-newsletters, telemarketing scripts and a variety of other direct marketing materials.
- Manage the production of all direct marketing /supporter communication materials in Indonesia.
- Liaise with internal departments to gain approval of strategies, copy and telemarketing scripts.
- Work with fundraising team to achieve annual budgets and KPI objectives by implementing supporter loyalty strategies and programs.
- Build and develop strategies for building long term relationships with supporters to generate maximum lifetime value and retention.
- Manage the outsourced “upgrade” and “reactivation” telemarketing programs, including daily reporting, reviewing and motivating an external agency to deliver results.
- Ensure all materials are in line with Greenpeace brand guidelines and reflect our mission and values.
- Work with Supporter Care Unit and Public Outreach teams to organize events to enhance supporter loyalty and increase income.
- Develop effective cross-divisional relationships to aid successful fundraising and achievement of campaign and mass networking objectives.
- Monitor and review retention programs performance, produce reports and updates as requested by Fundraising Manager / Deputy Fundraising Director or Regional Fundraising Director.
- Research, test and implement new initiatives and innovations (as agreed with Fundraising Manager / Deputy Fundraising Director or Regional Fundraising Director).
- Any other duties as directed by Indonesia Fund Raising Manager/Regional Fundraising Director.
Skills required / qualifications
- Minimum Bachelor Degree in Marketing / Communications or related field
- More than 3 years in developing creative ideas and writing engaging copy
- More than 3 years in managing the production of direct marketing and other printed materials (such as newsletters, brochures and annual reports)
- Successful track record in exceeding financial targets
- Experience in briefing and managing agencies / suppliers.
- Budget management (US$1M+)
- Track record of achieving US$1M+ income and targets
- Able to manage multiple tasks and priorities effectively with minimal supervision
- Successful development and implementation of fundraising / marketing plans
- In depth knowledge of fundraising / marketing principles, techniques, methods and best practice
- Experience in relationship building and supporter / customer care
- Passion & commitment to the mission, vision, values and methods of Greenpeace
Interested candidates are invited to review our Recruitment Pack which contains a detailed job description. To apply for the role send a Letter of Introduction explaining why you are qualified for the position and why you would like to work for Greenpeace along with a completed Application Form to jobs.id@greenpeace.org
Download form here:
http://www.greenpeace.org/seasia/id/about/jobs/
Deadline of applications: July 24, 2011
Info Lowongan Jakarta 
Posted on July 14, 2011
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